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Season 2, Episode 12: Lorraine's Replacement
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Gavin assures Julie that he won't make another Lorraine-shaped mistake as the search for her replacement gets under way.
All Episodes - Season 2
Episode 1
The New Manager
Episode 2
Katie Returns to Work
Episode 3
Gavin's Visit
Episode 4
A Bout of Flu
Episode 5
Leighton Gets Sacked
Episode 6
Julie's Backlash
Episode 7
Lorraine's Anger
Episode 8
An Unlikely Pairing
Episode 9
The Fire Drill
Episode 10
Julie Returns to Work
Episode 11
The Staff Wages
Episode 12
Lorraine's Replacement
Episode 13
The One-Millionth Customer
Episode 14
Christmas Special